Privacy Policy

1. Information We Collect

We collect the following information when you use Snowyweeb:

• Email address — used for account creation and order communications
• Payment information — processed securely through Stripe; we never store your card details
• Crunchyroll credentials — only if you provide them for an account upgrade

2. How We Use Your Data

Your data is used solely to process and fulfill your orders, communicate order updates, and provide customer support. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Credential Security

If you provide Crunchyroll credentials for an account upgrade, they are encrypted and stored securely in our database. Access to credentials is restricted to authorized systems only. We follow industry best practices for data encryption and storage.

4. Third-Party Services

We use the following third-party services:

• Stripe — for secure payment processing
• Discord — for customer support and community communication

Each of these services has their own privacy policies, and we encourage you to review them.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you wish to delete your account and associated data, please contact us through our Discord server.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us on our Discord server.